Conditions Générales d’Utilisation

Privacy Policy for Benzi Nomad LLC

1. Introduction

Benzi Nomad LLC ("Benzi Nomad", "we", "us") is committed to protecting your personal data and ensuring a relationship of trust with our services. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, www.benziclean.com (the "Site").

2. Data Controller

Benzi Nomad LLC, a registered LLC in the United States, is the data controller for the Site. Our registered office is located at 530-B Harkle Road STE 100, Santa Fe, NM 87505, USA.

3. Data Collection and Use

3.1 Collection of Personal Data

We collect personal data when you:

  • Visit the Site and accept cookies
  • Create a customer account
  • Place an order for our products or services
  • Subscribe to our newsletters (SMS, emails)

This data helps us improve your experience, process orders, manage payments, and avoid fraud.

3.2 Purpose of Data Processing

  • Site Navigation: Cookies are used to facilitate your navigation on the Site. Consent is required.
  • Order Processing: Data is used to manage orders, customer service, and marketing. Legal basis: performance of a contract or legitimate interest.
  • Multipayment Options: Data is processed for multiple payment options. Legal basis: performance of a contract and consent.
  • Customer Reviews: Your data helps manage customer reviews. Legal basis: consent or legitimate interest.
  • Payment Recovery and Anti-Fraud: Data helps recover payments and prevent fraud. Legal basis: contract performance and legitimate interest.
  • Advertising Management: Data is used for advertising and promotional operations. Legal basis: consent or legitimate interest.

3.3 Third Parties

Your data may be shared with service providers for order processing, payments, and customer service, but not with third parties outside these contexts, except as outlined.

4. Data Retention

Data is retained only as long as necessary for the purposes outlined. For prospects, data is kept for 3 years. For orders, data is retained for 5 years post-order, and banking data for the validity period plus one day.

5. Data Rights

You have the right to:

  • Access, modify, or rectify your data
  • Limit or object to data processing
  • Request deletion or portability of your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority

6. Cookies

Cookies are used to enhance your browsing experience. They can be essential, analytical, personalization, or advertising cookies. You can manage cookie preferences through your browser settings.

7. International Transfers

Data may be transferred outside the EU. We ensure compliance with regulations and use appropriate safeguards to protect your data.

8. Security Measures

We employ technical and organizational measures to secure your data, adhering to industry standards like PCI DSS.

9. Automated Decisions

We use automated processing, including profiling, to manage customer interactions and payment options. You have the right to request human intervention and challenge decisions made solely by automated means.

10. Policy Updates

This Privacy Policy will be updated as needed to comply with data protection regulations. The next review is scheduled for July 1, 2025.

Contact Information

For questions or to exercise your rights, contact us at:

All rights reserved – July 1, 2022